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Handling of Personal Information

Nipro Group (hereinafter referred to as "Company") declares that all officers and employees of the Company (hereinafter referred to as "Employees, etc.") give due consideration to the importance of various information held by the Company, comply with laws and regulations and behave themselves in accordance with the following Personal Information Basic Policy for the purpose of handling information on all persons with whom the Company has relationships including customers, shareholders, Employees, etc.(hereinafter referred to as "Personal Information" including specific personal information).

1. Policy for Undertakings

The Company carries out the following undertakings for the purposes of contributing to the realization and smooth operation of the Basic Policy from the viewpoint of CSR (corporate social responsibility).

(1) The Company complies with laws and regulations and the guideline specified by the national government concerning the protection and handling of Personal Information and makes efforts to improve such handling of Personal Information from time to time.

(2) The Company makes internal regulations clear and makes efforts to have employees learn and practice them thoroughly.Also, the Company implements education, training or other programs as needed.

(3) The Company gives careful consideration to the privacy of each person and makes efforts to protect their Personal Information in cooperation with concerned organizations, customers and other entities.

(4) The Company takes effective safety control measures to prevent leakage, loss or alteration of Personal Information and, in case of any accident, takes measures to prevent a recurrence properly and promptly.

(5) If the Company receives requests of disclosure, correction or other matters from a person, the Company responds to and deals with such requests in good faith.

 

2. Acquisition and Purpose of Utilization of Personal Information

When the Company acquires Personal Information, the Company makes the purpose of utilization of the relevant Personal Information clear and properly utilizes and handles the acquired Personal Information within the scope necessary for the achievement of the purpose of utilization.
When the Company intends to utilize Personal Information beyond the purpose of utilization or to change the purpose of utilization, the Company obtains the consent of the person in advance before such utilization or change.
However, if laws and regulations restrict the utilization of Personal Information for specified works only, even if the consent of the person is obtained, the Company complies with such restriction.

(1) Purpose of utilization of Personal Information relating to customers

  • Acceptance of various applications, transaction contracts for development, sale and purchase, outsourcing, etc.;
  • Mediation and introduction of products, etc., e-mail distribution services, distribution of samples, etc.;
  • Control of customer data, responses to claim settlements and consultation, research, questionnaires, campaigns, prizes;
  • Application, notification, reporting, etc.to government agencies, etc.for the achievement of administrative purposes in the areas of tax, social security, disaster countermeasures and so on;

(2) Purpose of utilization of Personal Information relating to medical doctors, dentists, pharmacists, nurses, pharmacies, drug stores and other medical care professionals

  • Provision and collection of information on proper use of medical devices, drugs, quasi-drugs, etc.;
  • Provision and collection of information on quality, safety or efficacy of medical devices, drugs, quasi-drugs, etc.;
  • Research and study in the areas of medicines, pharmacology, medical devices and drugs;
  • Provision and collection of information such as academic information on medical care;
  • Requests and implementation of clinical trials, post-marketing surveillance, etc.

(3) Authentication of and information of members on internet sites for medical professionals

  • Acceptance of various applications, transaction contracts for development, sale and purchase, outsourcing, etc.;
  • Application, notification, reporting to government agencies, etc.

(4) Purpose of utilization of Personal Information relating to shareholders

  • Action for the exercise of rights and performance of obligations based on the Companies Act;
  • Action for research, distribution and inquiries to provide benefits for the hospitality program for shareholders, etc.
  • Preparation and disclosure of materials based on laws and regulations or similar grounds;
  • Application, notification, report to government agencies, etc.

(5) Purpose of utilization of Personal Information relating to persons desiring a visit to facilities of the Company and to visitors

  • Explanation and treatment at the time of use and visit
  • Control of entry and exit
  • Responses to inquiries after the visit or exit

(6) Purpose of utilization of Personal Information relating to persons making inquiries on products, services, content of business, etc.of the Company

  • Study, coordination and action for consultation, information, etc.
  • Information and provision to providers of products and services, medical professionals, etc.
  • Application, notification, report to government agencies, etc.

(7) Purpose of utilization of Personal Information relating to Employees, etc.(including retired employees) and their family members

  • Calculation of wages, welfare, education and training, position change, employment transfers, risk control, other personnel and labor management, public relations within and outside the Company;
  • Information and provision to labor unions, mutual aid associations, employees’ stockholding programs, subsidiaries, etc.and business alliance partners;
  • Action regarding labor-related laws and regulations for retired employees and other information in case of emergency
  • Application, notification, reporting, etc.to government agencies, etc.for the achievement of administrative purposes in the areas of tax, social security, disaster countermeasures and so on;

(8) Purpose of utilization of Personal Information relating to job applicants and persons obtaining unofficial job offers

  • Examination, decisions and notices of employment;
  • Information on examination procedures and results thereof;
  • Information on the implementation of pre-enrollment procedures and other matters.

3. Provision of Personal Information to Third Parties

The Company does not provide Personal Information to third parties except for cases where the consent of the relevant person is obtained in advance or laws and regulations specifically set forth such provision.
However, if laws and regulations prohibit the provision of Personal Information to third parties even if the consent of the relevant person is obtained, the Company complies with such prohibition.

4. Disclosure, Correction, Addition, Deletion, Discontinuance of Utilization, etc.of Personal Information

If the Company is requested by the relevant person to disclose, correct, add, delete, discontinue the utilization, etc.of Personal Information, the Company carries out the necessary investigation without delay and complies with such request within a reasonable period and suitable scope.
However, if laws and regulations specifically provide, and the Company has a legitimate reason for not complying with the request of the person in respect of the Personal Information, in whole or in part, the Company takes necessary measures such as notifying the person of the reason therefor.

5. Establishment of Organizational System for Security Control Measures

The Company establishes an organizational control system for proper handling of Personal Information taking into account the size and type of the business and other factors regarding the status of the operation.

6. Implementation of Security Control Measures

The Company establishes and maintains internal regulations to ensure that the acquisition, utilization, keeping, provision, deletion, disposal, etc.of Personal Information by Employees, etc.is properly handled and takes necessary measures to ensure that such regulations are complied with and fully practiced.In addition, the Company establishes "Specific Personal Information Handling Regulations" separately for the handling of specific personal information under the Numbers Act.

7. Response to Consultations and Claims

If the Company receives requests of consultations and claims from a person whose Personal Information is held by the Company, the Company promptly and properly researches and responds to eliminate the causes of such consultations and claims and, if necessary, makes efforts to implement measures to prevent a recurrence, to guide Employees, etc.and have them learn and practice the measures thoroughly and to maintain and improve the organizational system and structure.

8. Joint Utilization of Personal Information (excluding specific personal information)

The Company utilizes personal data that are contained in the medical database of Nihon Ultmarc Inc.Please refer to the following home page for items of personal data that are utilized jointly, the scope and the purpose of utilization of persons who utilize jointly or other matters.

9. Authorized Personal Information Protection Organization to Which the Company Belongs

The Company is a target entity of "The Federation of Pharmaceutical Manufacturers’ Association of Japan," which is an authorized personal information protection organization authorized by the Minister of Health, Labour and Welfare.
The Federation corresponds to claims and consultations about the handling of personal information by the target business operator.

<Contact for Inquiries>

The Federation of Pharmaceutical Manufacturers’ Association of Japan, Center for the Protection of Personal Information
2-1-5 Nihombashi-Honcho, Chuo-ku, Tokyo 103-0023 Japan, Tokyo Yakugyo Kaikan
TEL: (03) 3270-1810
Open: 10:00 - 16:00 (excluding Saturdays, Sundays, national holidays and other predetermined holidays)
Website: http://www.fpmaj.gr.jp/

10. Contact for Inquiries

Please contact the following address for inquiries on personal information.

3-9-3 Honjo-nishi, Kita-ku, Osaka 531-8510, Japan
Nipro Corporation  General Affairs/Human Resources Headquarters, In Charge of Personal Information
TEL: (06) 6372-2331 FAX: (06) 6375-0669
e-mail: crline@nipro.co.jp

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